Question 1

The Universal Containers sales team wants to track product shipments for each of its customers. The shipment tracking information is currently available in a backend system, which the company plans to integrate with Salesforce. Which set of objects are relevant for this integration?

Accepted Answer

Correct answer: B

Question 2

Universal Containers has automated the process of creating new account records in Salesforce. All accounts records created through this process are owned by a
generic user. There are now two million account records that have been created in this manner. Universal Containers is now seeing performance issues when it
makes any changes to account sharing rules.
What can Universal Containers do to address the issue without changing its integration?

Accepted Answer

Correct answer: D

Question 3

Universal Containers does NOT have a direct sales team; its channel partners are responsible for selling and servicing products. Over the past quarter, these has
been an increased volume of leads. However, the Vice President of Channels has been receiving many complaints from partners on the poor quality of the leads
and has noticed a significant drop in the lead conversion rate. What should a consultant recommend to improve partner satisfaction with the leads being shared?

Accepted Answer

Correct answer: C

Question 4

The marketing department at Universal Containers is migrating from its legacy campaign and email management system to Salesforce and wants to ensure that its
communication materials can be migrated as well. What should a consultant recommend to migrate the marketing department’s email templates?

Accepted Answer

Correct answer: C

Question 5

Universal Containers has a private sharing model for accounts and opportunities. Each sales representative is assigned to work with a desiccated sales engineer.
The sales engineer will need access to their assigned sales representatives’ accounts and opportunities.
What should a consultant recommend to meet this requirement?

Accepted Answer

Correct answer: C

Question 6

Universal Containers is preparing for the launch of its new Sales Cloud implementation to a global user base. With previous sales automation applications, the
company had slow adoption of the new solution. Which three Sales Cloud deployment factors should be considered to help ensure adoption? Choose three
answers.

Accepted Answer

Correct answer: ACE

Question 7

What are two capabilities of Data Loader? Choose two answers.

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Accepted Answer

Correct answer: CD

Question 8

Universal Containers sells two product lines that each use a distinct selling methodology. Additionally, each product line captures different information that is used
to sell the products.
What should a consultant recommend to support selling the two product lines?

Accepted Answer

Correct answer: C

Question 9

Universal Containers needs to show a dashboard with forecast by product family with quotas. Which solution should a consultant recommend?

Accepted Answer

Correct answer: D

Question 10

Universal Containers has set the organization-wide default to public read-only for accounts, contacts, and opportunities. Activities are set to be controlled by the
parent. The ABC Corporation account is owned by a sales user whose profile grants create, read, edit, and delete access to accounts, contacts, and opportunities.
Which two actions does the owner of the ABC Corporation account have the right to take? Choose two answers.

Accepted Answer

Correct answer: AC