Question 1

Which of the following data update settings for single score visualisations shows the timestamp of when the score was last updated?

Accepted Answer

??Show score update time?? shows the timestamp of when the score was last updated. ??Follow filters?? set for a workspace page. When enabled, the
visualisation displays on a workspace with the filters set by the page. Toggle off to disable a visualisation from accepting any filter input.
??Background refresh interval (minutes)?? shows how often, in minutes, the landing page refreshes the visualisation if you have navigated away from it.
??Real time update?? updates score in real-time.
Reference:https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/use/par- for-workspace/concept/single-score.html

Question 2

Which of the following visualisation types allow you to add multiple data sources of the same type in the UI Builder? (Choose two.)

Accepted Answer

You can add multiple data sources of the same type for time series (including Area, Column, Line, Stepline, and Spline) and bar (including Horizontal bar and
Vertical bar) visualisations.
Reference:https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/use/par- for-workspace/concept/time-series-visualizations.html

Question 3

How does KPI Signals support notifications?

Accepted Answer

To support notifications, the KPI Signals application provides automated signal detection jobs. For formula indicators, you can modify the jobs to line up with the
data collection jobs for the contributing indicators.
The KPI Signals application includes jobs that detect signals automatically. These jobs run so responsible users can be notified of new signals without opening the
application. The job for signals on formula indicators requires scheduling.
When you view an indicator in KPI Details and open the KPI Signals panel, that indicator is checked for signals. You, therefore, always have the most up-to-date
signals. However, the KPI Signals application also has automated signal detection jobs. These jobs send notifications about signals to subscribed users without
them having the application open.
Reference:https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/par-for- workspace/concept/administering-kpi-signals-jobs.html#administeringkpi-signalsjobs&version=quebec

Question 4

What calendar type can you use to analyse scores using time periods?

Accepted Answer

Analyse scores using time periods from a custom business calendar instead of only the standard calendar.
When you are creating an Indicator Source, you can select either the standard calendar or a business calendar defined on the instance.
If you use a business calendar, you can create data collection jobs that run on the Business Calendar: Entry start or Business Calendar: Entry end times.
If you select a business calendar, you have the Calendar Frequency field. This field is required. The business calendar you selected determines the range of
available frequencies.
(Optional) If you have configured this indicator source to use a business calendar, set the number of periods to retain scores and snapshots and find seasonal
patterns.
Reference:https://docs.servicenow.com/bundle/quebec-now- intelligence/page/use/performance-analytics/concept/c_IndicatorSources.html

Question 5

What option on the breakdown source record helps provide views into whether you need to create additional breakdowns or adjust data values?

Accepted Answer

When you select an indicator as the data source, you can filter the results by breakdown and breakdown element.
If you have the 'Label for unmatched' field defined on the breakdown source for a selected breakdown, this label appears in your choice of Elements.
Select the label to display scores that do not match any of the elements.
This option helps provide views into whether you need to create additional breakdowns or adjust data values.
Reference:https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/use/par-for-workspace/task/create-visualization.html

Question 6

What does anti-signal indicate in KPI Signals?

Accepted Answer

Reference:https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/par-for- workspace/concept/signal-no-signal-anti-signal.html

Question 7

What is an easy way for a responsible user to get real-time updates on the signals for a particular KPI?

Accepted Answer

As a responsible user, you can receive email notifications about new or unresolved signals, anti-signals, or any actions taken on signals.
You can configure how frequently you get these reminders and the maximum number of reminders to get for a signal.
You no longer have to open KPI Signals and manually check each KPI for signals. Scheduling a report for the signal data does not provide real-time updates.
Manually check the KPI for signals and monitoring the signal score on a dashboard requires the user to constantly check for the updates without a pause, which is
not easy.
Reference:https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/par-for- workspace/concept/kpi-signals-responsible-users.html

Question 8

How are responsible users reminded when a signal remains unresolved?

Accepted Answer

As a responsible user, you receive email reminders about signals that have not been resolved.
You can configure how frequently you get these reminders and the maximum number of reminders to get for a signal.
Responsible users get email notifications about the following:
* New signals
* Unresolved signals
* Actions to resolve signals
* 'Anti-signals,' which indicate that a KPI is long-term stable
Even responsible users without workspace access get these email notifications.
Reference:https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/par-for- workspace/task/configure-signal-notifications.html

Question 9

Which of the following can you do when you set a target for an indicator on the Analytics Hub? (Choose three.)

Accepted Answer

You can set target values for indicators. When you set a target for an indicator on the Analytics Hub, you can now do the following:
* Set a start date in the future.
* Set a review date on which to consider updating the target.
* Set the target as an improvement on the average score or on the previous target. You can set the improvement as a percentage.
You can have the targets apply only to specific breakdown elements and time series. The target starts to apply at a selected date and continues to apply until you
set the next target.
Reference:https://docs.servicenow.com/bundle/quebec-now- intelligence/page/use/performance-analytics/concept/pa-targets.html

Question 10

Which system property enables an administrator to allow specified user roles to select

Accepted Answer

par_vis_config.data_source.can_select_indicator property specifies roles (comma- separated) which can select indicators as data sources from the Data
Visualisation configuration panel. If empty, all users can select the indicator sources that they have access to.
Type: string
Default value: empty
Location: System Property [sys_properties] table com.snc.pa.dc.max_row_count_indicator_source property sets the maximum number of rows allowed to be
fetched from an Indicator Source. glide.source_control.checksum_required property allows you to enable optional checksum validations and sanitisations.
glide.knowman.search.apply_role_based_security property honours read access to knowledge bases or articles specified for roles if set to true. If false, it enables
specified user criteria to override read access specified for roles.
Reference:https://docs.servicenow.com/bundle/quebec-platform- administration/page/administer/reference- pages/reference/r_AvailableSystemProperties.html